Customer Success Advocate
3 days ago
About Us
At Alter Global, we're on a mission to revolutionize the agriculture sector by empowering farmers and graziers to run their operations more efficiently and sustainably.
Your Day-to-Day
- Nurture and expand relationships with existing customers to drive revenue growth and add value in every interaction.
- Support the implementation of our system on customers' farms, ensuring seamless onboarding, training, and deployment.
- Cultivate genuine and trustworthy relationships with farmers, their teams, and families to foster strong connections and understanding.
- Partner with customers to establish clear business goals, timelines, priorities, and metrics of success.
- Provide prompt and effective support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
The Ideal Candidate
- 2-4 years of experience in relationship management/account management roles.
- Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
- Strong business acumen and positive attitude.
- Collaborative team player who excels at overcoming challenges.
- Able to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
What We Offer
- A chance to be part of a world-class team that's passionate about making a difference in the world.
- An inclusive and attractive remuneration package made up of salary, benefits, and an employee stock ownership plan.
- Opportunities for personal growth and development, including an annual $1000 self-development budget.
- A supportive and caring environment that values your well-being and recognizes the importance of work-life balance.
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