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Strategic Operations Manager
1 week ago
Role Overview
We are seeking a Senior Service Delivery Manager to join our team and contribute to achieving our strategic objectives. This role will play a critical part in leading and influencing Client Service Delivery teams to achieve strategic objectives.
Key Responsibilities:
- Develop and implement effective strategies to meet current and future expectations and demand for services.
- Maintain a strong understanding of client needs and preferences to inform service delivery.
- Establish and maintain credible relationships with stakeholders, including government agencies, non-government organizations, and community partners.
Requirements
- Proven leadership experience at a senior level.
- Excellent communication and interpersonal skills.
- Able to work effectively in a dynamic environment.
- Strong analytical and problem-solving skills.
About Our Team
We are a team of dedicated professionals who are passionate about delivering excellent public services to our citizens. We value diversity, equity, and inclusion, and are committed to creating a workplace culture that is respectful and inclusive.