Director of Retail Performance

5 days ago


Upper Hutt, New Zealand Mitre 10 (New Zealand) Limited Full time
Business Leadership Role
As General Manager at Mitre 10 Wellington Central, you will be responsible for driving business growth through strategic planning and execution. This role requires a strong background in retail leadership, ideally in big-box or large-format environments, with a proven track record of exceeding sales and profit targets. You will oversee all aspects of store operations, including merchandising, inventory, HR, health & safety, financials, and store administration, ensuring operational excellence and customer satisfaction.

Responsibilities
- Develop and implement business strategies aligned with company vision and values
- Lead a high-performing team to achieve outstanding customer service and sales results
- Oversee store operations to ensure efficiency, productivity, and compliance with regulations

Requirements
A successful candidate will possess excellent communication and interpersonal skills, enabling them to build strong relationships with colleagues, customers, and suppliers. Proven ability to work under pressure, manage competing priorities, and meet deadlines will be essential in this fast-paced retail environment. Knowledge of NZ Employment and Health & Safety laws and regulations will also be required.

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