Mental Health and Wellbeing Consultant
4 days ago
About Us
Lifeworks is a world-leading mental health and wellbeing provider, empowering every person to live their healthiest life. Our purpose is to improve health outcomes for employers and employees.
Job Description:
The Customer Success Manager plays a vital role in building trusted advisor relationships with our clients. This involves meeting with customers to ensure their Employee Assistance Programme (EAP) is well promoted and supported. The ideal candidate will promote and coordinate the delivery of key services, create high levels of customer engagement, and work closely with operational and clinical colleagues.
Key Responsibilities:
Meet with TELUS Health customers to ensure their EAP programme is well promoted and supportedPromote and co-ordinate the delivery of key services for customersCreate high levels of customer engagementWork closely with operational and clinical colleaguesManage and negotiate renewalsBecoming Part of Our Team
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We value difference-makers and individuals who bring high energy, passion, and a relentless commitment to excellence to their roles. If you're passionate about Mental Health and Wellbeing and ensuring individuals get the support they need when they need it, we'd love to hear from you.
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