Ambulance Call Centre Nurse
6 days ago
What You'll Do
As an Emergency Triage Nurse/Paramedic, you will be working on site in the Ambulance 111 Emergency Call Centres in Auckland, Wellington or Christchurch. You will be part of a dynamic and specialist team, working in shifts to provide 24/7 support over the phone and online for a range of healthcare services.
Key Accountabilities
- Provide expert triage support to patients over the phone
- Assess and prioritise calls, making informed decisions about the level of care required
- Collaborate with other healthcare professionals to ensure seamless care pathways
- Maintain accurate records of patient interactions and outcomes
Who We're Looking For
- NZ Registered Nurse or Paramedic with a current practising certificate
- Background in paramedicine or general nursing with 3 years' post-registration experience
- Ideally, two years' experience in acute care, primary care or Teletriage
- Stay calm under pressure
- Confidence to work with technology, tools, and resources
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