Ambulance Call Centre Nurse

6 days ago


Wellington, Wellington, New Zealand Aotearoa New Zealand Association Of Social Workers Full time

What You'll Do

As an Emergency Triage Nurse/Paramedic, you will be working on site in the Ambulance 111 Emergency Call Centres in Auckland, Wellington or Christchurch. You will be part of a dynamic and specialist team, working in shifts to provide 24/7 support over the phone and online for a range of healthcare services.

Key Accountabilities

  • Provide expert triage support to patients over the phone
  • Assess and prioritise calls, making informed decisions about the level of care required
  • Collaborate with other healthcare professionals to ensure seamless care pathways
  • Maintain accurate records of patient interactions and outcomes

Who We're Looking For

  • NZ Registered Nurse or Paramedic with a current practising certificate
  • Background in paramedicine or general nursing with 3 years' post-registration experience
  • Ideally, two years' experience in acute care, primary care or Teletriage
  • Stay calm under pressure
  • Confidence to work with technology, tools, and resources


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