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Call Centre Operator

1 month ago

Wellington, Wellington, New Zealand Randstad Full time

Are you passionate about people and the community? Would you thrive knowing you're facilitating support for people across Aotearoa?

The Organisation

We have a great opportunity to support New Zealanders from within a central Government agency, right in the heart of Whanganui. Come and join this team of experienced customer service professionals

This is a close-knit, team environment, focused on providing the highest quality of care and support to the public. Over the last year, this team has become busier than ever so we are looking for strong team players to get involved in the great work they do.

The Role

  • Monday to Friday, 8.00am - 5.00pm (with a 1 hour break), every three weeks working a weekend roster with split days off.
  • 3 month temporary assignment. ASAP start - possible extension.
  • Must be able to work through the holiday period.
  • $28 per hour + 8% Holiday Pay
  • Central Whanganui

In this varied role you will be:

  • Answering and responding to a range of inquiries via inbound calls and email
  • Processing payment requests
  • Adhoc administration duties
  • Working across multiple systems
  • Part of a diverse, supportive team environment

To be successful we are looking for:

  • Good communication skills both written and verbal
  • Natural team players, able to work collaboratively, as well as autonomously
  • Strong experience in both customer service/contact centre or administration
  • Tech-savvy
  • Ability to absorb and relay a large scope of information

If you are interested, please do not hesitate Apply via the link provided.

Please note, to be considered you must have NZ residency, citizen or a valid work visa and live locally.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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