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Customer Service Coordinator

2 weeks ago

Christchurch, Canterbury, New Zealand Tait - New Zealand Full time

**Job Description:**

We are seeking a proactive and professional individual to join our team as a Reception/Business Support Administrator. As the first point of contact for visitors, customers, suppliers, and staff, you will provide a warm and welcoming experience.

This role requires strong interpersonal and communication skills, with the ability to multitask in a fast-paced environment. You will work closely with our Executive and Leadership teams to facilitate seamless operations.

The duties of this role include:

  • Reception: Delivering a professional and welcoming experience for all visitors, both in-person and over the phone.
  • Managing the reception area and flagship meeting rooms to ensure a clean, organized, and professional environment.
  • Coordinating meetings, including scheduling, catering, and audio-visual requirements.
  • Handling incoming and outgoing emails, calls, and courier deliveries efficiently.
  • Overseeing the security card system for employees and contractors.
  • Managing office supplies, including stationery and canteen items.

**Requirements:**

  • Tertiary qualification and/or relevant experience in administration or customer service.
  • Strong interpersonal and communication skills, with a professional and welcoming approach.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.
  • Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
  • A proactive and adaptable mindset, with the ability to work independently or as part of a team.

**Benefits:**

  • Health and wellbeing support, including annual flu vaccinations and extra sick leave in your first year.
  • A modern work environment with free onsite parking, gym facilities, and an onsite café.
  • A vibrant and engaging workplace that values expertise, teamwork, and purpose-driven work.