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Customer Service Team Leader

1 week ago

Wellington, Wellington, New Zealand Spca Auckland Full time

About the Role

This challenging and rewarding role involves leading and training a team of volunteers on shifts, achieving sales targets, and providing exceptional customer service.

Your Key Responsibilities

  • Lead and train a team of volunteers on shifts
  • Achieve sales targets to fundraise for animal welfare
  • Provide exceptional customer service and be an ambassador for the SPCA brand

What We Need from You
Retail experience; second-hand retail experience would be an advantage.
Excellent communication and customer service skills; be solutions-focused with a friendly and positive can-do attitude.

Benefits of Working with SPCA
Our teams are passionate and supportive, fostering a strong sense of community among like-minded individuals.