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Operations Director

2 weeks ago

Auckland, Auckland, New Zealand Tra Full time
About Tra

Tra is a leading insights agency that combines human understanding with intelligent data capability to navigate uncertainty and answer complex questions. Our diverse team of thinkers thrives on openness, respect, and collaboration to deliver amazing work built on values of innovation, creativity, and clarity.

The Role

We are seeking a highly motivated and detail-oriented Operations Lead with strong organisational and project management skills to drive operational efficiency, knowledge management, and culture-building initiatives within Tra. This role brings hands-on execution to support daily operations across various domains including knowledge base management, IT coordination, facilities management, supplier relations, and visitor experience.

Key Responsibilities:
  • Knowledge Base Management: Oversee and maintain the company intranet as a central knowledge hub, ensuring content accuracy, accessibility, and alignment with organisational goals.
  • Technology Coordination: Serve as the primary liaison between Tra's IT supplier, operations, and other departments to ensure that technology needs are identified, addressed, and coordinated across the organisation.
  • Vendor Management: Manage relationships with key suppliers and vendors to ensure timely and cost-effective procurement of services and supplies.
  • Office and Facility Management: Oversee the day-to-day management of office facilities, ensuring a safe, efficient, and welcoming environment.
  • Culture Building: Foster a positive and collaborative workplace culture by organising team events, company rituals, and other engagement initiatives.

We value diversity in all its forms and welcome applications from people of all backgrounds. As a Pride Pledge member organisation, we are committed to meaningful action for our LGBTQI+ communities. We encourage anyone who is interested to get in touch and discuss how their experience is relevant to the role.