Head of Customer Experience Strategy
2 weeks ago
Ipsos is a global leader in market research, empowering businesses with data-driven insights. Our CX and EX division helps organisations across Aotearoa improve customer and employee journeys, using cutting-edge research, strategy, and technology.
We're looking for a visionary leader to drive innovation, strengthen client partnerships, and lead a high-performing team in shaping the future of CX and Employee Experience (EX).
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Head of Customer Strategy and Growth
2 days ago
Auckland, Auckland, New Zealand seek Full timeWhy This Role Matters:This Senior Leadership Position offers a unique opportunity to shape the future of customer experience in a well-known global organisation. As the Head of Customer Strategy and Growth, you will lead our New Zealand customer engagement, marketing, and communication strategies, driving revenue growth and fostering long-term customer...
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Head Of Customer Experience
3 weeks ago
Auckland, Auckland, New Zealand Rentokil Initial Full timeRentokil Initial is seeking a dynamic and experienced Head of Customer Experience to lead our customer service function in New Zealand and Fiji.This senior leadership role is responsible for driving the strategic direction, operations, and performance of our customer service team, ensuring exceptional customer experiences across all channels.Key...
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Head of Customer Experience Management
1 day ago
Auckland, Auckland, New Zealand beBee Careers Full timeSeamless Patient JourneysAbout the JobAs the Head of Customer Experience Management, you will oversee the development of strategies that create consistent and personalized interactions across all touchpoints. This includes analyzing data to identify opportunities for improvement and collaborating with cross-functional teams to deliver exceptional results.Job...
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Head of Sales and Customer Experience
2 weeks ago
Auckland, Auckland, New Zealand Tangram Full timeThe Head of Sales and Customer Experience at Tangram is accountable for driving sales growth, improving customer experience, and leading a team of retail professionals. Key responsibilities include managing stock levels, maintaining inventory control, and promoting pool enquiries.ResponsibilitiesSales Growth: Drive sales growth by implementing effective...
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Head of Digital Strategy
2 days ago
Auckland, Auckland, New Zealand Vitaco Full timeJob DescriptionAs Head of Digital Strategy at Vitaco, you will lead the development, execution, and ongoing enhancement of Vitaco's technology strategy. This includes responsibility for system performance, digital enablement, cybersecurity, infrastructure reliability, and business application optimisation (ERP, BI, CRM).You will oversee IS project delivery,...
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Head of EdTech Strategy
5 days ago
Auckland, Auckland, New Zealand Independent Schools of New Zealand Full timeAs Head of Digital Learning, you will be responsible for developing and implementing a comprehensive digital strategy that enhances student learning outcomes. This role offers a unique opportunity to lead the transformation of teaching and learning through innovative digital solutions.About the RoleThis position requires a dynamic and innovative leader who...
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Head of Client Experience
2 weeks ago
Auckland, Auckland, New Zealand CGR Services Full timeAbout the JobWe're seeking an experienced professional to oversee our ANZ Customer Success function. As Head of Client Experience, you'll be responsible for delivering exceptional client experiences, driving business growth, and developing strategic partnerships.Main ResponsibilitiesClient Experience Strategy: Develop and execute strategies to deliver...
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Head of Customer Experience
6 days ago
Auckland, Auckland, New Zealand ASB Bank Full timeAbout Our Values">At ASB Bank, we value individuality, ideas, and goals, creating an inclusive environment where our team members can thrive. Our core values of caring, integrity, passion, courage, and being united guide our day-to-day interactions with our team, customers, and community.">Key Responsibilities">We are seeking a highly experienced and...
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Head of Financial Strategy
2 weeks ago
Auckland, Auckland, New Zealand Stuff Full timeAbout UsWe are a leading digital media company looking for a highly experienced Head of Financial Strategy to join our Leadership Team.The ideal candidate will be a seasoned finance professional with extensive experience in financial leadership within the media industry.Your Skills and ExperienceBachelor's degree in Accounting, Finance, or a related field;...
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Head of Global Product Strategy
1 week ago
Auckland, Auckland, New Zealand BidOne Ltd Full timeAbout the RoleThe Head of Product will shape the next chapter of our product strategy, roadmap, and cross-functional delivery.This senior leadership role reports directly to the CEO and sits on the Senior Leadership Team.
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Head of Go-to-Market Strategy
2 weeks ago
Auckland, Auckland, New Zealand Team Recruitment Full timeAre you a driven sales professional looking for a new challenge? Do you have a passion for leading high-performing sales teams and driving business growth? If so, we'd love to hear from you!We're currently seeking a Head of Go-to-Market Strategy to join our client's senior team. The ideal candidate will have experience leading a sales team in a B2B product...
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Head of Innovation Strategy
1 day ago
Auckland, Auckland, New Zealand beBee Careers Full timeAbout the RoleThis is a unique opportunity to make a real impact as the Head of Product. You will drive the product vision, working closely with the cross-functional team to understand customer needs and translate them into cutting-edge tech solutions.
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Head of Enterprise Technology Strategy
1 week ago
Auckland, Auckland, New Zealand Canva Full timeAt Canva, we're on a mission to empower every person in the world to design anything they can imagine. As our Global Head of Technology Experience, you'll play a key role in driving this vision forward by leading teams across Internal AI Solutions, Global Tech Support, Productivity Systems, and Internal Applications.About the RoleThe successful candidate...
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Head of Customer
3 weeks ago
Auckland, Auckland, New Zealand Pinnacle Life Full timeWe're looking for a Head of Customer to lead and shape our customer experience strategy — from sales and onboarding to service and retention. This role is pivotal in driving a culture of continuous improvement, ensuring we're delivering exceptional experiences that meet and exceed customer and partner expectations.You'll oversee the Customer, Sales, and...
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Auckland, Auckland, New Zealand Intrepid Experience Full timeAs a Senior Finance Leader for Intrepid Experience, you will play a key role in shaping the company's financial strategy and direction. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of the organization.About the Role:Developing and implementing financial plans and budgets to drive business growth and...
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Head of Human Resources Strategy
1 week ago
Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full timeJob SummaryWe are seeking an experienced Head of Human Resources Strategy to join West Recruitment Pty Ltd as a key member of our leadership team.The successful candidate will be responsible for developing and executing human resources strategies that align with the business goals and objectives of our rapidly growing organization.Key...
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Experience Strategy Director
2 weeks ago
Auckland, Auckland, New Zealand Asb Bank Full timeWe are seeking a seasoned Experience Strategy Director to lead our team in driving experience excellence. The ideal candidate will have extensive experience in crafting and executing compelling experience strategies that meet current and future customer needs.About the RoleAs an Experience Strategy Director, you will be responsible for leading...
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Head of Customer Service Operations
4 days ago
Auckland, Auckland, New Zealand Rentokil Initial Full time**Company Overview:**Rentokil Initial is a leading provider of pest control and hygiene services.We are committed to delivering exceptional customer experiences and providing high-quality services that meet the needs of our customers.**Job Description:**As the Head of Customer Experience, you will be responsible for driving the strategic direction,...
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Customer Experience Director
2 days ago
Auckland, Auckland, New Zealand Pinnacle Life Full timeCompany Overview: Pinnacle Life is a pioneering online life insurance company dedicated to providing New Zealanders with straightforward, affordable insurance solutions. With a focus on customer-centricity and innovation, our team prioritizes collaboration and exceptional service delivery.Servicing Customers: As Head of Customer, you will lead the...
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Head of Digital Experience
1 week ago
Auckland, Auckland, New Zealand Education Perfect Full time**Unlocking Human Potential through Design**Educational technology has revolutionized the way we learn and teach. As a head of digital experience at Education Perfect, you will be at the forefront of this revolution, designing innovative solutions that empower educators and amplify their impact in the classroom.This is an exciting opportunity for a seasoned...