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Customer Service Ambassador

1 week ago

Auckland, Auckland, New Zealand Auckland Council Full time
About the Role
Auckland Council is seeking an exceptional Integrated Services Assistant to join our vibrant and exciting Community Partnerships Team. This permanent, part-time position (20 hours per week) offers a unique opportunity to be part of something extraordinary in the heart of the city centre.

Your Key Responsibilities
* Deliver excellent customer service to diverse communities at the Central City Library and other multi-functional community hubs
* Support the day-to-day operations of a busy library and community hub
* Collaborate with colleagues to develop and deliver engaging community programs and services
* Provide support to customers using information resources and devices

What We Offer
* A supportive work environment that fosters growth and development
* Access to a range of fantastic Auckland Council benefits and discounts
* Opportunities to collaborate with diverse communities and make a positive impact on people's lives

Requirements
* Passion and experience working with people from diverse backgrounds
* Curiosity and comfort with new technologies and ability to support customers
* Experience working with children and young people
* Flexibility and willingness to learn and adapt across all aspects of your work
* Knowledge and understanding of Te Ao Māori