Customer Service Ambassador

3 days ago


Auckland, Auckland, New Zealand Auckland One Rail Full time

Auckland One Rail are proud to employ many of the people you see running trains and on the station platforms in Tamaki Makaurau, Auckland.
People are our biggest asset and we are looking to expand as we work towards the opening of the City Rail Link (CRL).Due to a secondment to the CRL project, we are looking for a Customer Service Ambassador on a full-time, fixed term basis to 31 December 2025.
Based out of Waitemata/Britomart, we're looking for a friendly Customer Service Ambassador who shines in delivering quality customer service and always keeps the customer's needs at the forefront.
With an eye for detail and a strong work ethic, you will be a team player, able to collaborate with colleagues and take the initiative to tackle tasks proactively.
Our ideal candidate will gladly go the extra mile to ensure customers are happy, all while juggling multiple tasks and adapting to a fast-paced environment.Additionally, they should have fantastic verbal and written communication skills, allowing them to communicate clearly and thrive under pressure.
Maintaining a professional appearance and demeanor is crucial, and they should also be fully capable of meeting the physical and medical requirements of the role.Working 40 hours per week across a seven day roster, you will be allocated shifts on a rotating basis.
Penalty rates and allowances apply, you must be able to work weekends and public holidays as required.
Due to some of the start and finish times being outside of public transport hours, you will need to either live in the city centre (or close to it), have a full licence and your own reliable vehicle, or other means of reliable transport in order to get to and from work safely when public transport is not available.This is an entry-level position and a foot in the door to an industry that might interest you, or the chance to learn the ropes in a completely new environment.Start date - 10 March 2025 (or earlier)End date - 31 December 2025Full paid training and uniform provided.If you live in the city (or close to it) or have reliable transport to and from Waitemata/Britomart, with customer service experience, confidence and a willingness to learn, are adaptable and flexible with a cool head under pressure, please applyPlease note our pre-employment checks include reference checks, ACC and criminal conviction history reports, right to work checks and a drug and alcohol test.RequirementsExperience in a customer-facing role in a fast-paced environmentThe ability to get to and from Waitemata/Britomart stationBenefitsFree Train Travel: Enjoy complimentary train travel on Auckland passenger trains.Gym Membership Discount: Access discounted Les Mills Gym membershipTravel Discount: Nominate a person and up to 3 dependents for train travel discountsNZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks
#J-18808-Ljbffr



  • Auckland, Auckland, New Zealand Callcentre People Full time

    Job OverviewWe are seeking a skilled Customer Service Ambassador to join our team at Callcentre People. As an Automotive Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.


  • Auckland, Auckland, New Zealand Placemakers Full time

    The role of a Customer Service Ambassador at Placemakers is a varied position that requires an individual to work across multiple departments in one day.About the JobThis permanent, full-time role offers 40 hours of work per week, with a flexible schedule that includes working Monday to Friday and one rostered Saturday a month.As a Customer Service...


  • Auckland, Auckland, New Zealand Tank Juice Full time

    At Tank Juice, we are passionate about helping Kiwis live a healthy lifestyle. We are currently looking for a talented Customer Service Ambassador to join our team at one of our retail stores. About UsWe aim to provide the good stuff – think healthy living, embracing diversity, growing together, everyday wellness and creating epic experiences for our...


  • Auckland, Auckland, New Zealand Tangram Full time

    In this pivotal role, you'll be the ambassador for Tangram, representing our brand and values in all interactions with customers. As a Retail Experience Specialist, you'll be responsible for delivering exceptional customer service, meeting or exceeding sales targets, and contributing to team goals and objectives.We're looking for a highly motivated and...


  • Auckland, Auckland, New Zealand Bluepelicanmotel Full time

    At Bluepelicanmotel, we're dedicated to helping kiwis live healthy lifestyles. As a Customer Service Ambassador, you'll be the friendly face behind the counter, creating our vibrant smoothies & juices and our fresh salads & wraps.About YouYou have a positive attitude and an eagerness to learnYou have strong communication skillsYou are passionate about...


  • Auckland, Auckland, New Zealand Star Group Full time

    At the Star Group, we're seeking a Customer Service Ambassador to join our team. As a key contact with our customers, you'll be tasked with creating memorable experiences through your top-notch service.We're a New Zealand kind of pub that feels like home, where you can put your feet up to a bite and a beverage and soak up the undeniably Kiwi atmosphere. Our...


  • Auckland, Auckland, New Zealand The Warehouse Full time

    About the RoleAs a Customer Service Ambassador, you will be the face of our company, providing exceptional service to our customers through our self-checkout lanes. You will be responsible for ensuring that every customer has a positive shopping experience, from assisting with speedy service to helping them pack their bags.This role requires patience and...


  • Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    As a Customer Service Ambassador at Adina Hotel CityLife Auckland, you will be the first point of contact for our guests, providing them with exceptional service and making their stay unforgettable. Your role will involve managing the front office, handling administrative tasks, and offering genuine local advice to make our guests feel at home.We are looking...


  • Auckland, Auckland, New Zealand Noel Leeming Full time

    Job Description\We are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to our customers, ensuring that they have a positive experience with our company.\The main responsibilities of this role include:\\Assisting customers at the...


  • Auckland, Auckland, New Zealand The Warehouse Full time

    About The Role We are seeking an exceptional individual to join our Entertainment department as a Customer Experience Ambassador. This role involves assisting customers with their entertainment needs, whether it's setting up gaming equipment or helping them choose the perfect phone.


  • Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    We are seeking a highly motivated Customer Experience Ambassador to join our team. In this role, you will be responsible for creating memorable experiences for our guests through exceptional service and attention to detail.">About UsWe are committed to providing high-quality accommodation solutions that exceed our guests' expectations. Our team is dedicated...


  • Auckland, Auckland, New Zealand SkyCity Part time

    About Our CompanySkyCity Auckland is a leading entertainment and leisure destination in the heart of the city. Our diverse operation includes award-winning restaurants, bars, luxury hotels, a world-class casino, and the iconic Sky Tower. We also host the Weta Workshop Unleashed and All Blacks experiences.We are seeking a dedicated and enthusiastic customer...


  • Auckland, Auckland, New Zealand Auckland One Rail Full time

    We are seeking a Customer Service Ambassador who can provide exceptional customer experiences on our train services. As part of the Auckland One Rail team, you will play a vital role in ensuring our customers receive quality service. With a focus on delivering results in a fast-paced environment, you will need to be proactive, adaptable, and able to...


  • Auckland, Auckland, New Zealand Jetstar Airways Full time

    Customer FocusAt Jetstar Airways, we pride ourselves on delivering exceptional customer experiences. As a Passenger Service Ambassador, you will be the face of our airline, ensuring that every passenger feels welcome and valued.About the RoleThis is an exciting opportunity to join our team and contribute to our mission of making every flight a memorable...


  • Auckland, Auckland, New Zealand Scentre Group Limited Full time

    OverviewScentre Group Limited owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities. Our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.About UsWe foster a workplace experience where everyone feels...


  • Auckland, Auckland, New Zealand The Warehouse Full time

    **Company Overview:**The Warehouse is New Zealand's largest retailer, offering a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for all our customers.


  • Auckland, Auckland, New Zealand Auckland Council Full time

    **About Us**Auckland Council is a leading provider of community services, dedicated to promoting the health and wellbeing of Aucklanders. We're passionate about creating opportunities for people to be more active, more often.**Your Role**We're seeking a highly skilled Customer Support Representative to join our team at Te Matariki Clendon Community Centre....


  • Auckland, Auckland, New Zealand Bluecurrent AuNz Full time

    At Bluecurrent, we are a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in both countries. Our collaborative and supportive team is looking for a Customer Delivery Representative to join us based in Avondale.About the RoleThis is an...


  • Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    Welcome to Compass Group New Zealand, where we are dedicated to delivering world-class service and experiences. As a Lounge Assistant, you will have the opportunity to make a real difference in the lives of our customers.Job Summary:This is an exciting opportunity to join our team as a Lounge Assistant, working closely with our partners at Air New Zealand to...


  • Auckland, Auckland, New Zealand Tangram Full time

    Company OverviewTangram is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale.Job DescriptionWe are searching for a never-say-no customer service professional to join our Tangram Manukau branch and give our customers the service...