Customer Support Ambassador
5 days ago
Overview:
Auckland Council is seeking a Customer Support Ambassador to join our team at the Lloyd Elsmore Park Pool and Leisure Centre. As a key member of our frontline service team, you will be responsible for delivering exceptional customer experiences and ensuring a positive impression of Auckland Council.
Job Description:
As a Customer Support Ambassador, you will work closely with our diverse customer base, providing face-to-face and phone support, and resolving inquiries in a professional and effective manner. You will also have the opportunity to develop your skills and knowledge, and contribute to the growth and development of our team.
Key Responsibilities:
- Provide exceptional customer service and support to our customers
- Resolving customer inquiries and issues in a timely and professional manner
- Work collaboratively with our team to achieve goals and objectives
- Contribute to the development and implementation of new initiatives and programs
Requirements:
- Proven administration and communication skills
- Ability to use initiative to resolve problems and satisfy customer needs
- Outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service
- Permanent part-time position (36 hours), Monday - Sunday
Benefits:
- Opportunity to upskill and progress your career
- Access to a range of fantastic Auckland Council benefits, including partnership discounts and free use of facilities
- Reliable and commitment to working early, late, and weekend shifts
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