Administrative Team Lead
5 days ago
**Company Overview**
Te Whatu Ora - Health New Zealand Waitaha Canterbury is a leading healthcare provider committed to delivering excellent care to the people of New Zealand. We strive to create a diverse and inclusive workforce that reflects our community.
**Job Summary**
The Administrative Supervisor plays a vital role in overseeing the administration teams, providing technical expertise, and guiding the team to deliver high-quality services. This position requires strong leadership skills, exceptional diplomacy, and interpersonal skills to facilitate sensitive issues and negotiate with stakeholders.
**Key Responsibilities**
- Provide day-to-day supervision of administration teams from Respiratory, Gastroenterology, Infection Management Service, and Nephrology.
- Offer technical advice and expertise to support the effective delivery of services.
- Collaborate with the Administrative Team Leader to maintain patient flow and meet the ongoing changing needs of the Services.
- Support the development of a team culture that prioritizes patient-centered care.
- Monitor activity to ensure adherence to agreed processes and procedures.
- Measure administration outputs and outcomes through key result areas to provide reporting as necessary.
- Manage patient and staff complaints or incidents in a timely and people-centric manner.
**Requirements**
- Two years supervisory experience of a small to medium team, including project lead work and change management initiatives.
- Expertise in SI PICS (South Island Patient Information Care System) and MOH Planned Care guidelines.
- Experience with data management, information systems, and administrative procedures.
- Exceptional diplomacy and interpersonal skills to facilitate sensitive issues and negotiate with stakeholders.
- Demonstrated success in leading and delivering on improvement initiatives.
- Demonstrated strong customer focus and ability to prioritize patient-centered care.
**Benefits**
- Opportunity to work in a dynamic and inclusive healthcare environment.
- Chance to develop leadership skills and expertise in healthcare administration.
- Collaborative team environment with a focus on patient-centered care.
**How to Apply**
To apply for this exciting opportunity, please submit your application through our online careers portal. We welcome applications from diverse candidates who share our commitment to delivering excellent care to the people of New Zealand.
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