Retail Operations Manager

2 days ago


Auckland, Auckland, New Zealand MA FOODS LIMITED Full time
Job Summary:

As a Retail Floor Manager at MA Foods Limited, you will be responsible for leading the front of house team to deliver exceptional customer service and ensure a seamless dining experience. Key responsibilities include:

Recruiting, managing, and motivating the front of house team to meet performance targets.
Coordinating with the kitchen team to ensure timely delivery of food and maintain high standards of food safety and hygiene.
Maintaining a clean and tidy restaurant environment, adhering to health and safety regulations, and ensuring scheduled clean-ups are conducted on time.
Coordinating with kitchen staff for ordering and arranging groceries, food, cutlery, and other required items.
Managing food, labour, and marketing costs to ensure they are within budget.
Maintaining accurate records of invoices, payments, deliveries, cash, and other financial transactions.
Coordinating with the kitchen team to maintain an accurate record of stock levels, ensuring expired stock is discarded and the kitchen pantry is optimally stocked.

Requirements:

3 years of relevant work experience or a Level 5 diploma qualification in management or higher.
Reliable and hardworking individual with excellent personal presentation and punctuality.
Team player with confidence, honesty, and a clean character background.
Zero tolerance for alcohol and drugs in the workplace, with random drug tests conducted as necessary.

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