Cloud Technology Expert

7 days ago

Wellington, Wellington, New Zealand Xero Full time

Xero is a leading cloud-based accounting and bookkeeping platform designed to empower small businesses and their accounting and bookkeeping advisors to thrive.

At Xero, our purpose is centered around making life better for individuals in small business, their advisors, and communities worldwide. This purpose guides everything we do. We support our people to excel in their work so that they can help small businesses succeed through better tools, information, and connections.

About the team you'll join

The Grow domain sits within Xero's Customer Platforms group and manages the Sales & Marketing Technology for Xero. Within Grow, our focus lies on Customer Acquisition and Engagement. We work closely with stakeholders to enable new capabilities, helping Xero scale and enhance its external customers' and internal users' experiences.

We utilize systems like Salesforce Sales Cloud (CRM), Marketing Cloud, Qualtrics, CRM Analytics, and other tools to better enable Xero to achieve its strategic objectives.

Key responsibilities:
  • Enhance and support the use of Salesforce Sales Cloud, Experience Cloud, and the core Salesforce platform, ensuring sustainable and excellent engineering practices.
  • Collaborate closely with various teams across the Salesforce platform to design and deliver initiatives aimed at improving customer engagement.
  • Develop software applications within our Salesforce Core product suite, including new and existing applications, to create better experiences for both internal and external customers.
  • Establish and maintain trust and credibility with a wide range of internal stakeholders and support teams.
  • Develop custom solutions and interfaces on top of the Salesforce platform.
Requirements:
  • Previous experience developing custom applications on the Salesforce platform.
  • Proven ability to develop and optimize integrated business processes across disparate systems.
  • Understanding of the Salesforce product suite, including Sales Cloud, Service Cloud, Experience Cloud, and AppExchange solutions.
  • Proficient in Apex, Flows, SOQL, Triggers, Lightning Web Components, Platform Events, and API integrations.
  • Proficient with Salesforce Experience Cloud LWC's, Front-End tooling, and JavaScript Frameworks.
  • Experience with Salesforce development tools, source control, and Continuous Integration/Continuous Development (CI/CD) processes and environments.
  • Configuration experience using the Salesforce point-and-click application administration interface.
  • Ability to perform automated testing and write unit tests.
Why Xero?

Xero offers an attractive benefits package, including generous paid leave, dedicated paid leave for physical and mental wellbeing, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many more advantages that reflect our human value.

We strive to create a collaborative and inclusive culture at Xero. We recognize that a diverse workforce is a strength that enables businesses to better understand and serve customers, attract top talent, and innovate successfully.

We encourage applicants from diverse backgrounds to apply, even if their past experience doesn't align perfectly with the role. If you have any support or access requirements, please let us know during the application process.

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