Director of Technical Services

7 days ago


Auckland, Auckland, New Zealand Abano Healthcare Group Full time

The Abano Healthcare Group is seeking a skilled IT professional to take on the challenging role of Director of Technical Services. As a key member of the leadership team, you will be responsible for overseeing the IT service desk operations, ensuring that all incidents and requests are resolved promptly and efficiently.

Main Responsibilities:

  1. Team Leadership: Lead, mentor, and develop a high-performing Service Desk team to ensure excellent customer satisfaction and efficient issue resolution.
  2. Service Delivery: Oversee IT support operations, implement best practices in IT service management, and drive continuous improvement to meet business objectives.
  3. Collaboration: Work closely with internal teams and external vendors to enhance IT services and ensure seamless integration.

About the Company:

  • Abano Healthcare Group is a leading healthcare provider in Australia and New Zealand.
  • We offer a dynamic and supportive work environment with opportunities for career growth and development.

This is an exciting opportunity for an experienced IT professional to join a forward-thinking organization and make a meaningful contribution to the success of our IT department.


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