Senior Business Insights Specialist
6 days ago
**Company Overview**
Kiwibank is a New Zealand-based bank that prioritizes customer satisfaction and business growth. Our company culture emphasizes flexibility, growth, and challenging work, providing opportunities for employees to develop their skills and make a meaningful impact.
As a Senior Analytics and Insights Analyst, you will be responsible for leading the development and implementation of analysis, insights, and reporting that inform our customer-centric strategies and drive business performance. This role requires strong analytical and problem-solving skills, as well as proficiency in data analysis tools and data visualization software.
Key Responsibilities:
- Develop and implement analysis, insights, and reporting to support Business Product and Distribution teams.
- Analyse data to uncover trends, patterns, and insights that fuel business growth and enhance customer satisfaction.
- Create and maintain dashboards and reports to track key performance indicators related to customer engagement and business success.
- Present findings and recommendations to stakeholders, focusing on delivering actionable insights that drive customer-focused strategies.
- Mentor junior analysts and contribute to their growth and development.
Requirements
To succeed in this role, you will need:
- Proven experience in data analysis, business intelligence, or a related field, ideally within banking or financial services.
- Proficiency in data analysis tools such as SQL, Python, R, and data visualization tools like Tableau or Power BI.
- Strong analytical and problem-solving skills, curiosity, and an ability to interpret complex data sets.
- Excellent communication and presentation skills, capable of conveying insights to non-technical stakeholders.
Benefits
We offer a range of benefits, including flexible working arrangements, wellbeing days, and opportunities for growth and development. Our team environment is supportive and inclusive, and we prioritize employee satisfaction and well-being.
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