Senior Business Insights Specialist

6 days ago


Wellington, Wellington, New Zealand Kiwibank Full time

**Company Overview**

Kiwibank is a New Zealand-based bank that prioritizes customer satisfaction and business growth. Our company culture emphasizes flexibility, growth, and challenging work, providing opportunities for employees to develop their skills and make a meaningful impact.

As a Senior Analytics and Insights Analyst, you will be responsible for leading the development and implementation of analysis, insights, and reporting that inform our customer-centric strategies and drive business performance. This role requires strong analytical and problem-solving skills, as well as proficiency in data analysis tools and data visualization software.

Key Responsibilities:

  • Develop and implement analysis, insights, and reporting to support Business Product and Distribution teams.
  • Analyse data to uncover trends, patterns, and insights that fuel business growth and enhance customer satisfaction.
  • Create and maintain dashboards and reports to track key performance indicators related to customer engagement and business success.
  • Present findings and recommendations to stakeholders, focusing on delivering actionable insights that drive customer-focused strategies.
  • Mentor junior analysts and contribute to their growth and development.

Requirements

To succeed in this role, you will need:

  • Proven experience in data analysis, business intelligence, or a related field, ideally within banking or financial services.
  • Proficiency in data analysis tools such as SQL, Python, R, and data visualization tools like Tableau or Power BI.
  • Strong analytical and problem-solving skills, curiosity, and an ability to interpret complex data sets.
  • Excellent communication and presentation skills, capable of conveying insights to non-technical stakeholders.

Benefits

We offer a range of benefits, including flexible working arrangements, wellbeing days, and opportunities for growth and development. Our team environment is supportive and inclusive, and we prioritize employee satisfaction and well-being.



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