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Business Operations Specialist

7 days ago

Tauranga, Bay of Plenty, New Zealand Calc Business Advisors & Chartered Accountants Full time

Job Summary

We are seeking a highly organized, professional, and proactive administrator to join our team as a Senior Administrator. As the first point of contact for clients and visitors, you will ensure a professional and welcoming experience. This is a business-critical role where you will contribute to a high-performing and friendly workplace.

Key Responsibilities:

  • Manage front office operations, including welcoming clients, managing calls and inquiries, handling mail and deliveries, and maintaining an organized reception area.
  • Provide comprehensive administrative support to our leadership team, including managing calendars, preparing meeting agendas, coordinating travel, and assisting with client correspondence.
  • Deliver exceptional client service by assisting with inquiries, escalating complaints where necessary, and helping onboard new team members.
  • Ensure smooth billing processes by overseeing invoicing for Associates, following up on overdue accounts, and maintaining accurate records.

Requirements:

  • Proven experience in administration, ideally in a professional services environment.
  • Strong organizational and multitasking skills.
  • Excellent communication and client service abilities.
  • Proficiency in Microsoft Office and general office systems.
  • A friendly, proactive, and professional attitude.