Claims Manager Leader

5 days ago


Auckland, Auckland, New Zealand Chubb Full time

About Chubb

Chubb is a world leader in insurance, with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

We assess, assume, and manage risk with insight and discipline, service, and pay claims fairly and promptly. Our extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally make us a trusted partner for individuals and businesses alike.

Your Role

The primary purpose of this role is as the manager for consumer claims for the Chubb New Zealand business. You will oversee and support teams managing Accident and Health claims, including corporate and leisure travel, direct marketing, specialty personal lines, and retail digital products.

Focusing on maintaining high standards of customer service delivery and efficiency while controlling claims-related expenses is essential. You will also be responsible for overseeing large and technical losses across the portfolio and collaborating with various teams and vendors that support these services.

Qualifications

  • Minimum 2-3 years of Team Leader or management experience, and/or 2-3 years of claims-related experience
  • Broad knowledge of the insurance industry and claims processes
  • Strong written and verbal communication skills
  • Intermediate to Advanced proficiency with Excel, PowerPoint, and Word
  • Knowledge of Insurance contracts and Policy coverages
  • Experience with NZ Legal requirements and regulations
  • Strong customer service focus
  • Ability to collaborate with overseas Technical Managers
  • Demonstrated focus on timely and efficient execution
  • Minimum of 2 years of experience working with insurance brokers

Benefits

We offer a competitive benefits package and encourage continuous development, both professionally and academically, throughout your career.


  • Claims Team Leader

    6 days ago


    Auckland, Auckland, New Zealand Chubb Full time

    Job SummaryThis role is responsible for overseeing and supporting teams managing Accident and Health claims, including corporate and leisure travel, direct marketing, speciality personal lines and retail digital products.">Key ResponsibilitiesMaintenance of high standards of customer service delivery and efficiency.Oversight of large and technical losses...


  • Auckland, Auckland, New Zealand Chubb Full time

    About ChubbChubb is a world leader in insurance, operating in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to diverse clients.Your RoleThe NZ Claims Service Delivery Lead (TPA) plays a crucial part in our claims management...

  • Claims Manager NZ

    7 days ago


    Auckland, Auckland, New Zealand Chubb Full time

    Chubb celebrates diversity and fosters an inclusive, flexible work environment. We welcome applications from all members of our community and strive for equitable access to employment opportunities.As a world leader in insurance, Chubb operates in 54 countries and territories, providing commercial and personal property and casualty insurance, personal...


  • Auckland, Auckland, New Zealand Chubb Full time

    Company OverviewChubb is a leading global insurance company, operating in 54 countries and territories. We provide commercial and personal property and casualty insurance, as well as reinsurance and life insurance to diverse clients.">Your RoleThis role oversees and supports teams managing Accident and Health claims, including corporate and leisure travel,...


  • Auckland, Auckland, New Zealand Chubb Full time

    Job DescriptionChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace.We support applications from all members of our community and equitable access to our employment opportunities.We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual...


  • Auckland, Auckland, New Zealand Chubb Full time

    Job DescriptionChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual...


  • Auckland, Auckland, New Zealand Chubb Full time

    Job DescriptionChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual...


  • Auckland, Auckland, New Zealand Chubb Full time

    Job Description Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual...


  • Auckland, Auckland, New Zealand Tower Insurance Ltd. Full time

    Are you passionate about delivering exceptional customer service and looking to make a significant impact in the insurance industry?We are currently looking to recruit the following opportunities:1 x Permanent2 x 12 month parental leave fixed termJoin our dynamic team at Tower Claims as a Claims Management ConsultantIn this role, you will play a crucial part...


  • Auckland, Auckland, New Zealand Assurant Full time

    Company OverviewAt Assurant, we strive to provide an exceptional experience for our customers. Our diverse and supportive team culture is built on enduring values of common sense, common decency, uncommon thinking, and uncommon results.Job DescriptionThis role is responsible for managing a portfolio of insurance claims, including all claims and negotiations...

  • Claims Manager

    4 days ago


    Auckland, Auckland, New Zealand Chubb Full time

    At Chubb, we're committed to providing exceptional customer service while maintaining high standards of efficiency and control over claims-related expenses. As the manager for consumer claims in our New Zealand business, you'll oversee teams managing Accident and Health claims, including corporate and leisure travel, direct marketing, speciality personal...

  • Claims Consultant

    6 days ago


    Auckland, Auckland, New Zealand Awp Services New Zealand Limited Full time

    Claims Consultant Key responsibilities/What you do: In this role, your main focus will be delivering high-quality customer service by promptly addressing customer inquiries, building strong relationships, and resolving issues efficiently.You'll ensure customers are kept informed at every stage of the claim process, providing updates and ensuring their needs...


  • Auckland, Auckland, New Zealand BERKSHIRE HATHAWAY SPEC INS Full time

    Auckland-based BERKSHIRE HATHAWAY SPEC INS is seeking an experienced Insurance Claims Manager to lead our property claims team. As a key member of our organization, you will be responsible for developing and implementing strategies to improve our claims handling processes and ensure excellent customer service.The ideal candidate will have a strong background...


  • Auckland, Auckland, New Zealand Chubb Full time

    Role OverviewThis role is responsible for overseeing and supporting teams managing Accident and Health claims, including corporate and leisure travel, direct marketing, speciality personal lines and retail digital products.">Main ResponsibilitiesMaintenance of high standards of customer service delivery and efficiency.Oversight of large and technical losses...


  • Auckland, Auckland, New Zealand Chubb Full time

    About ChubbWe are a world leader in insurance, operating in 54 countries and territories.Our mission is to provide excellent customer service, fair claims handling, and maintain control over claims-related expenses.This role requires a minimum of 2-3 years' team leadership or management experience, as well as broad knowledge of the insurance industry and...

  • Claims Specialist

    6 days ago


    Auckland, Auckland, New Zealand Awp Services New Zealand Limited Full time

    About the RoleWe are seeking a highly skilled Claims Specialist to join our team at AWP Services New Zealand Limited. In this role, you will be responsible for delivering high-quality customer service by promptly addressing customer inquiries and resolving issues efficiently.Your Key Responsibilities Will Include:Ensuring customers are kept informed at every...

  • Claims Officer

    4 days ago


    Auckland, Auckland, New Zealand Howden Group Holdings Full time

    About DUAL New ZealandDUAL New Zealand is a leading managing general underwriting agency focused on providing innovative insurance solutions for Financial Lines, Liability, Cyber, Property and Motor products.We're a company committed to having fun at work while getting the job done. Our fast-paced team in Auckland or Wellington is looking for a skilled...


  • Auckland, Auckland, New Zealand Chubb Full time

    Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...

  • Claims Handler

    4 days ago


    Auckland, Auckland, New Zealand Das Group Full time

    ARAGUK Group are looking for a Claims Handler to join our team, and we currently have great opportunities in our Bristol office. Our claims department is at the heart of our market-leading legal expenses insurance provision, and we are looking for individuals who have a passion for going the extra mile for their customers. We have bright, modern and friendly...


  • Auckland, Auckland, New Zealand BERKSHIRE HATHAWAY SPEC INS Full time

    Berkshire Hathaway Specialty Insurance (BHSI) is a leading provider of commercial property, casualty and specialty insurance coverages.We are seeking an experienced Property Claims Professional to join our team in Auckland. The ideal candidate will have a strong background in commercial property lines, specifically general property including business...