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Sales and Customer Service Director

3 weeks ago

Auckland, Auckland, New Zealand Mons Royale Full time

As a Sales and Customer Service Director at Mons Royale, you'll be responsible for leading our retail team in Queenstown and driving sales, building community connections, and cultivating a customer-first culture. This is an exciting opportunity for a natural leader who can inspire a team to deliver outstanding customer experiences.

About the Company

We're a growing brand with a big mission. Our goal is to shift the rider from synthetics to natural fibres. To help us achieve this, we're looking for a Store Manager to lead our retail team.

Key Responsibilities
  • Lead a high-performing team to exceed KPIs and sales targets.
  • Develop and implement strategies to drive sales and improve customer satisfaction.
  • Collaborate with the National Retail Manager and global team to drive business growth.
About You

You will have a proven track record of driving sales and leading a team in a retail environment. Excellent communication and problem-solving skills are essential. A passion for sustainability, outdoor sports, and the Mons Royale brand mission is also required.