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Hotel Operations Manager

1 week ago

Christchurch, Canterbury, New Zealand Hind Management Full time

About the Role

Company Overview

Hind Management is seeking a highly skilled and experienced Housekeeping Supervisor to lead our team of room attendants. As a key member of our operations team, you will be responsible for ensuring exceptional customer service standards are maintained across all areas of our property.

Salary: $27.00 per hour, with a minimum commitment of 20 hours per week.

Job Description

As a Housekeeping Supervisor, your primary responsibility will be to oversee the daily housekeeping operations, ensuring that all rooms and public areas are clean and well-maintained. This includes:

  • Training and motivating housekeeping staff to meet high standards of cleanliness and customer service.
  • Scheduling shifts and arranging replacements in cases of absence.
  • Establishing and enforcing cleanliness, productivity, tidiness, and hygiene standards.

You will also be responsible for responding to customer complaints and special requests, as well as maintaining compliance with safety and sanitation policies.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Work experience as a Housekeeping Supervisor or similar role.
  • Hands-on experience with cleaning and maintenance tasks for large organizations.
  • Excellent organizational and team management skills.
  • Proven ability to lead a team and motivate staff to achieve high standards.
Benefits

We offer a range of benefits to support your physical and mental wellbeing, including:

  • A competitive hourly rate of $27.00.
  • A flexible schedule with a minimum commitment of 20 hours per week.
  • Opportunities for professional development and training.
  • A supportive and inclusive work environment.