Claims and Customer Service Specialist
4 days ago
This is an exciting opportunity for a Claims and Customer Service Specialist to join our team at Suncorp Group. As a Claims Manager, you will be responsible for delivering exceptional customer service, guiding customers through policy entitlements and claims processes, and managing claims costs to ensure timely, quality outcomes.
You will work closely with customers and stakeholders, building trusted relationships and identifying opportunities for process improvements. Your empathetic approach will address customer needs proactively, ensuring that their concerns are addressed in a timely and professional manner.
In this role, you will have the opportunity to work in a dynamic environment, contributing to team development and ensuring financial compliance with policy scope and authority limits. We offer a competitive salary package, including a base salary of $76,400 per year and 11.5% superannuation.
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Complex Insurance Claims Specialist
6 days ago
Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full timeWe are seeking an experienced Major & Complex Loss Liability Adjuster to join our team. As a key member of our team, you will be responsible for facilitating the settlement of complex liability insurance claims.With your expertise and knowledge, you will work closely with insurers and brokers to deliver a high standard of work at all times. You will also be...
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Insurance Claims Specialist
2 days ago
Auckland, Auckland, New Zealand Suncorp Group Full timeJob SummaryThe Insurance Claims Specialist will play a critical role in delivering exceptional service to our customers. This includes guiding customers through policy entitlements and claims processes, managing complex and emotionally demanding situations, and building strong relationships with customers and stakeholders.Key ResponsibilitiesDeliver...
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Protégé Engineering Claims Professional
3 days ago
Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full timeCompany Overview\Sedgwick Claims Management Services Ltd is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We help the most well-known and respected organizations regain health and productivity, guide their consumers through the claims process, protect their brand, and minimize business interruptions.
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Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full timeAbout Us\Taking care of people is at the heart of everything we do. Caring counts. Our team embodies this philosophy, providing support and guidance to our clients and employees alike. At Sedgwick Claims Management Services Ltd, we prioritize empathy, understanding, and professionalism in every interaction.
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Claims Portfolio Manager
4 days ago
Auckland, Auckland, New Zealand Assurant, Inc. Full timeAbout the RoleThis is an exciting opportunity to join Assurant as a Motor Claims Specialist. Reporting to the Motor Claims Manager, you will be responsible for managing a portfolio of insurance claims, negotiating with customers, and providing technical assistance.You will be based in our central Auckland offices, where you will work closely with a team...
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Claims Recovery Specialist
20 hours ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeSouthern Cross Travel Insurance is a leading provider of travel insurance solutions, offering customers assurance on their travels. As a dynamic and strategic Recovery Manager, you will play a pivotal role in establishing and leading a new recovery function within our Claims team.Key responsibilities include developing a comprehensive recovery strategy,...
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Risk Management Liability Adjuster
4 days ago
Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full timeSedgwick Claims Management Services Ltd is a leading global provider of technology-enabled risk, benefits and integrated business solutions. We are dedicated to making a positive impact on the world through our work in the insurance industry.About the RoleWe are seeking an experienced Risk Management Liability Adjuster to join our team. The ideal candidate...
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Customer Claims Advocate
3 days ago
Auckland, Auckland, New Zealand The Warehouse Group Full time**The Opportunity**Role OverviewThis exciting opportunity exists within The Warehouse Group's Support Office in Northcote, where you will play a vital role in delivering exceptional customer experiences through efficient claims handling and communication processes.As an Insurance and Claims Consultant, you will be responsible for managing the entire claims...
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Risk and Compliance Claims Coordinator
4 days ago
Auckland, Auckland, New Zealand Assurant, Inc. Full timeResponsibilitiesAs a Motor Claims Specialist, you will be responsible for:Answering customer enquiries around coverage, lodging claims, and information required to support a claimReporting and escalating risk and compliance-related concerns, issues, and failuresDelivering technical assistance and advice on insurance law applicationsYou will work closely with...
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Risk Assessment Specialist
3 days ago
Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full timeCompany OverviewSedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Our organization demonstrates a commitment to doing the right thing – one where caring counts.Job DescriptionWe are seeking an experienced Risk Assessment Specialist to join our Major and Complex team as a specialist liability loss...
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Insurance Claims Specialist
6 days ago
Auckland, Auckland, New Zealand Medical Assurance Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Claims Adviser. As a Claims Adviser, you will be responsible for managing the claims process for our Members, providing exceptional service and resolving issues in a timely manner.Key ResponsibilitiesCommunicate with Members, assessors, repairers, and...
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Insurance Claims Customer Service Officer
6 days ago
Auckland, Auckland, New Zealand Quinn Recruitment Full timeCYBERSECURITY ALERT: Beware of scammers disguising themselves as Quinn Recruitment on social media platforms. If you suspect anything, please get in touch.Find your next job at Quinn.Your Dream JobAdministrator / Customer Services / InsuranceA Administrator / Customer Services / InsuranceNorth ShoreProfessional growth and developmentGreat team dynamics great...
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Motor Claims Specialist
4 days ago
Auckland, Auckland, New Zealand Assurant, Inc. Full timeJob DescriptionWe are seeking a skilled Insurance Claims Officer to manage a portfolio of motor insurance claims. As a key member of our team, you will be responsible for:Managing all claims and negotiations across the Motor portfolioProviding general technical assistance and advice on insurance lawDeveloping strategies to reduce/mitigate claims costsAs a...
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Travel Insurance Claims Specialist
5 days ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeAbout UsSouthern Cross Travel Insurance is committed to providing our customers with the best possible service. We believe in building strong relationships with our customers and partners, and we strive to deliver exceptional results every time.We are seeking a highly skilled Claims Assessor to join our team in Auckland. As a Claims Assessor, you will be...
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Customer Service and Supply Chain Specialist
5 days ago
Auckland, Auckland, New Zealand Mars, Incorporated And Its Affiliates Full timeKey Responsibilities:Respond to consumer enquiries/feedback in a professional and courteous mannerMaintain communication and closure of incidents to ensure business and consumer/customer satisfactionProcess promotional and pricing claimsHandle order processingLiaise with Accounts Receivables, Accounts Payable, freight, and warehouse suppliersGenerate reports...
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Claims Service Delivery Lead
4 hours ago
Auckland, Auckland, New Zealand Chubb Full timeChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...
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NZ Insurance Claims Specialist
20 hours ago
Auckland, Auckland, New Zealand Chubb Full timeJob Description:This role is responsible for managing consumer claims for the Chubb New Zealand business.Oversight of teams managing Accident and Health claims.Maintenance of high standards of customer service delivery and efficiency.Control of claims-related expenses.Requirements:Minimum 2-3 years' team leadership or management experience.Broad knowledge of...
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Claims Consultant
4 hours ago
Auckland, Auckland, New Zealand Awp Services New Zealand Limited Full timeClaims Consultant Key responsibilities/What you do: In this role, your main focus will be delivering high-quality customer service by promptly addressing customer inquiries, building strong relationships, and resolving issues efficiently.You'll ensure customers are kept informed at every stage of the claim process, providing updates and ensuring their needs...
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Senior Claims Recovery Strategist
20 hours ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeSouthern Cross Travel Insurance is committed to providing exceptional customer service and delivering outstanding results. As a Recovery Manager, you will play a key role in achieving these goals by developing and implementing recovery strategies to maximise claims costs from third parties.Key responsibilities include:Developing a comprehensive recovery...
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Claims Executive
2 days ago
Auckland, Auckland, New Zealand Suncorp Group Full timeAbout the RoleWe are seeking an experienced Claims Executive to join our team. The successful candidate will be responsible for delivering exceptional service to our customers, guiding them through policy entitlements and claims processes.Key ResponsibilitiesDeliver empathetic and outstanding customer service in all interactionsManage complex and emotionally...