Claims and Customer Service Specialist

4 days ago


Auckland, Auckland, New Zealand Suncorp Group Full time
About the Role

This is an exciting opportunity for a Claims and Customer Service Specialist to join our team at Suncorp Group. As a Claims Manager, you will be responsible for delivering exceptional customer service, guiding customers through policy entitlements and claims processes, and managing claims costs to ensure timely, quality outcomes.

You will work closely with customers and stakeholders, building trusted relationships and identifying opportunities for process improvements. Your empathetic approach will address customer needs proactively, ensuring that their concerns are addressed in a timely and professional manner.

In this role, you will have the opportunity to work in a dynamic environment, contributing to team development and ensuring financial compliance with policy scope and authority limits. We offer a competitive salary package, including a base salary of $76,400 per year and 11.5% superannuation.



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