Technical Support Associate

3 days ago


Hamilton, Waikato, New Zealand Sentinel Technologies Inc. Full time
Overview
Sentinel Technologies Inc. has been a top workplace since 2012. We deliver solutions that efficiently address IT needs, from security to communications and software applications. As a Help Desk Specialist, you will be part of our team that provides quality technical support services to our clients.

What You Will Do
- Provide technical assistance to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues related to computer hardware, software, and networks
- Document and track project progress
- Collaborate with other teams to ensure seamless service delivery

Why Choose Sentinel
- Competitive pay and benefits package
- Opportunity to work with a leading IT services provider
- Collaborative and dynamic work environment
- Ongoing training and development opportunities

Requirements
- Bachelor's degree in Computer Science or related field
- 1-2 years of help desk experience
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Valid driver's license and proof of vehicle insurance

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