Change Management Specialist

3 days ago


Auckland, Auckland, New Zealand Sonova Group Full time

About Us

Sonova Group is redefining the possibilities of hearing care. Our mission is to change lives through innovative solutions and exceptional service.

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About The Job

We are seeking a strategic thinker to drive operational excellence and shape the future of our business. As a Business Improvement Specialist, you will play a key role in enhancing processes, driving continuous improvement, and implementing change initiatives that improve performance and client outcomes.

  1. Collaborate with leadership teams and the wider organization to identify and address continuous improvement opportunities
  2. Identify opportunities for process improvements using data analysis and industry insights
  3. Design and lead change management initiatives that enhance efficiency, service quality, and the adoption of new processes and technologies
  4. Work closely with leaders to support employees through change, ensuring seamless transitions and positive engagement
  5. Work closely with stakeholders across the business to embed standardized processes and ensure consistent application across all clinics
  6. Support business insights and reporting to guide decision-making and performance improvements.

This is an exciting opportunity to influence the future of hearing care through innovation, collaboration, and strategic leadership.

About You

You're a strategic thinker with a passion for continuous improvement and change management. You thrive in a collaborative environment and enjoy working with stakeholders at all levels to drive meaningful business outcomes.

  1. Ability to understand business strategy and identify improvement opportunities
  2. Demonstrated experience in process and continuous improvement
  3. Exceptional stakeholder management skills, with the ability to influence and engage senior leadership teams
  4. Strong change management expertise, with a track record of successfully leading and embedding change initiatives
  5. Experience managing projects and initiatives with organisation-wide impact
  6. A consultative approach and a drive to make a difference.

What's in it for you?

At Sonova Group, we believe in fostering an environment that nurtures both personal and professional growth. We offer:

  1. A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing
  2. Rewarding YOU with salaries and bonuses designed to recognise your expertise and exceptional performance
  3. Substantial parental leave package & paid partners leave
  4. A $200 wellbeing allowance to spend on your health and wellbeing
  5. Triton perks – exclusive discounts to over 80 retailers and service providers
  6. Extra leave days: Birthday, YOU day, community leave etc.
  7. Free financial advice sessions.

Join us at Sonova Group as we redefine the possibilities of the hearing industry and leave an indelible mark on the lives of millions.



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