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IT Application Services Manager

1 week ago

Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full time

This Applications Technical Lead role requires a highly skilled professional to lead our IT Application services team. You will be responsible for ensuring the smooth operation of our IT applications, managing stakeholders, and driving continuous improvement.

Key Responsibilities:
  • Manage IT application lifecycle, including incident management, problem tracking, change management, release management, service levels agreements, performance monitoring, capacity planning, vendor management.
  • Collaborate with Service Management Lead to ensure governance and improvements of ITIL processes.
Requirements:
  • Minimum 8-10 years' experience in engineering and/or support operations with large-scale distributed systems.
  • Strong communication skills, ability to influence and persuade others, and experience working with multiple stakeholders.

Vodafone New Zealand Limited offers a friendly and open environment with leading flexible working practices, allowing employees to maintain a personal and professional balance that works for them and their whānau.