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Order Fulfilment Specialist
2 weeks ago
We are seeking an experienced Order Fulfilment Specialist to join our team at epay New Zealand. As a key member of our operations team, you will be responsible for the entire process of fulfilling orders on multiple platforms.
Key Responsibilities:- Fulfil orders for all channels – Online B2B & B2C, auto-processing for corporate rewards and incentive programs and manual corporate orders
- Oversee the client order management process and ensure orders are delivered within the agreed timeframe
- Identify and report online fraudulent credit card transactions to the Risk and Compliance Department
- Review daily bank transaction history and release pending orders
You will work closely with internal key personnel such as Corporate B2B Channel Manager, Distribution & Logistics Manager and Finance Team regarding customer's requirements, inventory levels, and other office supplies needed to dispatch orders on time.