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Order Fulfilment Specialist

1 week ago

Auckland, Auckland, New Zealand epay New Zealand Full time

We are seeking an experienced Order Fulfilment Specialist to join our team at epay New Zealand. As a key member of our operations team, you will be responsible for the entire process of fulfilling orders on multiple platforms.

Key Responsibilities:
  1. Fulfil orders for all channels – Online B2B & B2C, auto-processing for corporate rewards and incentive programs and manual corporate orders
  2. Oversee the client order management process and ensure orders are delivered within the agreed timeframe
  3. Identify and report online fraudulent credit card transactions to the Risk and Compliance Department
  4. Review daily bank transaction history and release pending orders

You will work closely with internal key personnel such as Corporate B2B Channel Manager, Distribution & Logistics Manager and Finance Team regarding customer's requirements, inventory levels, and other office supplies needed to dispatch orders on time.