Technical IT Service Manager

4 days ago


Auckland, Auckland, New Zealand Motat Full time

About MOTAT
MOTAT is a leading cultural and scientific institution in New Zealand, dedicated to showcasing the country's rich history and technological advancements. Our mission is to engage and inspire people through storytelling and hands-on experiences.

Job Summary:
We are seeking an experienced ICT Technician to join our team. The successful candidate will be responsible for providing technical support, maintenance, and project coordination across various areas of our ICT infrastructure. This role involves acting as the primary point of contact for phone and technical enquiries from staff members, supporting the Head of ICT with equipment maintenance, and working closely with vendors to ensure timely resolution of issues.

Key Responsibilities:

  • Supporting the Head of ICT with the maintenance of MOTAT's ICT equipment, including Windows and Apple end-user computers, Windows Servers, and Apple and Android smartphones.
  • Taking an active role in maintaining office management systems, including Microsoft 365.
  • Managing our Teams-based mobile and desk phone environment with vendor assistance.
  • Maintaining the ICT Asset Management Register.
  • Delivering ICT onboarding and offboarding of new and leaving team members.
  • Working with MOTAT's ICT suppliers to ensure that ICT issues and requests are prioritised and dealt with in a timely manner.
  • Creating and maintaining ICT-related documentation.
  • Ensuring MOTAT Team Members are provided with appropriate hardware and access to ICT systems.

Requirements:

  • Demonstrated experience working in a technical role within an IT department.
  • A real desire to grow your ICT skills within a multi-faceted ICT environment.
  • Outstanding communication skills, including a focus on customer service.
  • The ability to think on your feet and work independently.
  • An IT-related degree is beneficial, but an A+ qualification or similar experience is necessary.

What We Offer:

  • Flexible working hours.
  • Additional KiwiSaver contributions.
  • Birthday Leave.
  • Social events.
  • 5 weeks annual leave.
  • A MOTAT Mates pass for your family.
  • Opportunities for professional development.


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    Key Skills and QualificationsTo succeed in this role, candidates should possess the following skills and qualifications:Bachelor of Science degree, with Tribology-related studies being highly regardedMinimum 5 years' experience in chemical laboratory analysis, product development, and heavy engineering or marine industry-related rolesExperience with product...


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    Job Summary:We are seeking an experienced professional to support the development of existing and new lubricant products as a Technical Advisor at Technical Recruitment Solutions Ltd.Key Accountabilities:Support the Senior Technical Manager and General Manager in overseeing the development of existing and new lubricant products.Conduct lubricant surveys to...

  • Technical Advisor

    5 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Technical Recruitment Solutions LtdRecruitment Consultant at Technical Recruitment SolutionsThe Client: Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and related...

  • Technical Advisor

    6 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Technical Recruitment Solutions LtdRecruitment Consultant at Technical Recruitment SolutionsThe Client: Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and related...

  • Technical Advisor

    5 days ago


    Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Technical Recruitment Solutions Ltd Recruitment Consultant at Technical Recruitment Solutions The Client : Our client is an NZ owned and operated company that imports and distributes quality brands of lubricants and...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Drive innovation, build relationships with Engineers, Industry Specialists & Clients, providing leading edge fireproofing solutions across NZ.20th January, 2025Are you a driven, technically skilled professional looking to make an impact in the fireproofing industry? We are seeking a Technical Sales Representative based in Auckland who is looking to leverage...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Grow Your Career in the Fireproofing SectorWe are looking for a skilled Technical Sales Representative to join our team based in Auckland. As a key member of our fireproofing group, you will utilise your technical expertise to drive business growth and innovation in the fireproofing industry.The ideal candidate will possess a strong understanding of fire...


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    We are seeking a highly motivated and experienced Technical Advisor to join our team at Technical Recruitment Solutions Ltd. As a key member of the team, you will be responsible for:Conducting lubricant surveys to match products to applicationsPerforming white oil QC checks on incoming batchesAssisting the sales team and customers with technical enquiriesThe...


  • Auckland, Auckland, New Zealand Total IT Global Full time

    Total IT Global is a leading provider of IT services and solutions. We are currently seeking a Desktop Technical Assistant to join our team.About the Role:You will be responsible for providing technical support to our clients, including troubleshooting, repairing, and upgrading computer systems and peripherals.Key Responsibilities:Provide technical...


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    About the Role:The successful candidate will support the Senior Technical Manager and General Manager in overseeing the development of existing and new lubricant products.Main Responsibilities:UOM (Used Oil Monitoring) Management – Oversight of the UOM programme, troubleshooting issues, and training users.Product Surveys – Conduct lubricant surveys to...


  • Auckland, Auckland, New Zealand General Motors of Canada Full time

    We have an exciting opportunity for a skilled Technical Services Manager - Aftersales to join our team in Australia & New Zealand, responsible for delivering exceptional service and support to our customers.This role requires a strong background in automotive aftersales operations, with a focus on providing expert technical guidance and support.About the...


  • Auckland, Auckland, New Zealand Zone IT Solutions Full time

    A highly skilled SAP Solution Architect is required to lead the implementation of SAP S/4HANA solutions for our clients. In this role, you will work closely with our team to design, implement, and maintain SAP solutions that drive business growth and efficiency.Responsibilities:Designing and implementing SAP solutions that meet business...


  • Auckland, Auckland, New Zealand New Zealand Customs Service Full time

    About the Role">We are seeking a skilled and experienced individual to join our Customs Technical Unit as a Senior Customs Officer Grade 2.Key Responsibilities">Conceive, design, develop and deliver technical capabilities to support border-related investigations.Provide specialised technical and operational support in unique and challenging...


  • Auckland, Auckland, New Zealand Mnl Technologies Pty Ltd Full time

    The Role: Technical Service Engineer at Mnl Technologies Pty Ltd is responsible for providing expert-level technical support and guidance to our clients and internal stakeholders. If you have a passion for technology and enjoy solving complex problems, this could be the ideal role for you.Your Key Responsibilities:Design, implement, and maintain robust IT...


  • Auckland, Auckland, New Zealand Total IT Global Full time

    Total IT Global is seeking a Technical Help Desk Specialist to join our team.About the Role:You will be responsible for providing technical support to our clients, including troubleshooting, repairing, and upgrading computer systems and peripherals.Key Responsibilities:Provide technical assistance to clients via phone, email, or in-personAnalyze and resolve...


  • Auckland, Auckland, New Zealand Panasonic North America Full time

    Technical Services RepJOB SUMMARYPrimary role is to provide on-site technical support of Panasonic IFE/GCS (In Flight Entertainment/Global Communication Services) products installed, or being progressively installed on customer aircraft.Additional role includes technical leadership, direction or recommendations on work actions directly to the customer, third...


  • Auckland, Auckland, New Zealand Technical Recruitment Solutions Ltd Full time

    Benefits and OpportunitiesOur client offers a competitive salary, incentive bonuses, and coverage of Southern Cross + Life Insurance plans after 6 months of tenure. This is an excellent opportunity to contribute to shaping the lubricants and oils manufacturing market in New Zealand, working with a small but growing business that values innovation and...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Exciting opportunity, join a small/cohesive team in a convenient East Tamaki location where your focus will be customer service, orders/invoicing/outbound calls.About the CompanyOur client has successfully been in business for decades where they are well respected as a supplier of industrial coatings covering a diverse mix of industries.Their reputation is...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Job SummaryThis is a fantastic opportunity to autonomously manage customer service processes within a reputable supplier of industrial coatings. The ideal candidate will support the Technical Sales Representative and contribute to the company's success by providing exceptional customer service, processing orders and invoices, and monitoring inventory.About...


  • Auckland, Auckland, New Zealand Scientific & Technical Recruitment Full time

    Exciting opportunity, join a small/cohesive team in a convenient East Tamaki location where your focus will be customer service, orders/invoicing/outbound calls.About the CompanyOur client has successfully been in business for decades where they are well respected as a supplier of industrial coatings covering a diverse mix of industries. Their reputation is...