Customer Support Specialist

3 days ago


Auckland, Auckland, New Zealand Westpac New Zealand Full time

At Westpac New Zealand, we are driven by our purpose to Create Better Futures Together. As a Customer Service Representative in our Cards operation, you will be the first point of contact for all our new and existing customers, delivering exceptional service on every call.

  • You will provide phone support to Westpac customers, addressing credit/debit card enquiries and resolving issues via inbound and outbound calls.

  • Contribute to the success of the business and our customers through solution-focused interactions.

  • Create a world-class customer experience by being empathetic, trusted, and knowledgeable.

  • Bring a growth mindset to keep imagining and developing the bank in new ways and advancing your career.

To be successful as a Customer Service Representative in our Cards operation, having the following experiences and skills is crucial:

  • Prior Customer Service Experience: Familiarity with handling customer inquiries, complaints, and providing solutions.

  • Strong Communication and Rapport Building Skills: Ability to communicate clearly and build positive relationships with customers.

  • A Passion for Helping People: Genuine interest in assisting customers and resolving their issues.

  • Confidence in Learning New Digital Platforms and Tech Savvy: Comfort with using various digital tools and quickly adapting to new technologies.

  • A Can-Do Attitude: Positive mindset and willingness to tackle challenges.



  • Auckland, Auckland, New Zealand Automotive Employment NZ Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support, ensuring that our clients receive the best possible experience.Key ResponsibilitiesService Enquiries: Respond to service enquiries efficiently, ensuring...


  • Auckland, Auckland, New Zealand Westpac New Zealand Full time

    About the Job:We are looking for a Customer Support Specialist to join our Business Banking team. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Support Specialist, you will work closely with customers to understand their needs and provide tailored solutions to meet their financial...


  • Auckland, Auckland, New Zealand Tesla Full time

    What To ExpectCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base.Customer Support Specialists are consistently delivering an incredible experience by developing excellent relationships with Tesla...


  • Auckland, Auckland, New Zealand max Full time

    Role OverviewWe are seeking a skilled Customer Support Specialist to join our team at Max. As a key member of our marketplace support team, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesProvide timely and effective support via email to customers using Zendesk.Assist customers with orders, listings, and...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About UsPresbyterian Support Northern is a not-for-profit organisation that provides access to critical health and social services across a wide geographical area. Our core services include Enliven, Family Works, Lifeline, and Shine.The RoleWe're currently seeking a Resource Support Specialist to join our Enliven Service team. In this role, you'll provide...


  • Auckland, Auckland, New Zealand Quinn Recruitment Full time

    At Quinn Recruitment, we are seeking a skilled Customer Support Specialist to join our dynamic team.About the RoleThe successful candidate will be responsible for providing exceptional customer service via phone, email, and live chat, responding to inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Responding to customer...


  • Auckland, Auckland, New Zealand Stjohn Full time

    Hato Hone St John's vision is to provide exceptional customer experiences, where our customers only have to ask once. Our Customer Service Centre (CSC) is committed to reducing customer effort, ensuring smooth and efficient interactions, and achieving the highest levels of customer satisfaction.About the RoleWe are seeking an exceptional Customer Support...


  • Auckland, Auckland, New Zealand Hynds Lc Full time

    About UsFounded in 1973, Hynds Lc is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.Job DescriptionWe are seeking a dedicated team member to join our dynamic Hynds Takanini branch team. As a Customer Support Specialist, you will be responsible for providing top-notch...


  • Auckland, Auckland, New Zealand Crown Equipment Limited (Nz) Full time

    About Crown Equipment Limited (NZ)We are a family-owned business with over 75 years of experience in the equipment industry. With a global presence and a reputation for excellence, we pride ourselves on delivering exceptional customer service and innovative solutions. Our team members are the key to our success, and we are committed to supporting their...


  • Auckland, Auckland, New Zealand Xero Full time

    Job OverviewXero is a cloud-based accounting software designed to help small businesses manage their finances efficiently. We are seeking an experienced Customer Experience Specialist to join our team, providing exceptional support and guidance to our customers.About the RoleAs a Customer Experience Specialist, you will be responsible for delivering...

  • Customer Specialist

    5 days ago


    Auckland, Auckland, New Zealand Asb Bank Full time

    Customer Specialist - North Wharf Advice CentreASB Advice Centres (Branch Banking)Here at ASB, the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.We have an awesome opportunity...

  • Customer Specialist

    17 hours ago


    Auckland, Auckland, New Zealand Asb Bank Full time

    ASB Advice Centres (Branch Banking)Here at ASB, the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised, and convenient solutions for our customers.Te turanga | The role:We have an awesome opportunity for a Customer...

  • Customer Specialist

    17 hours ago


    Auckland, Auckland, New Zealand Asb Bank Full time

    ASB Bank Whangaparaoa, Auckland, New ZealandASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do.Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te turanga | The role:We have an...


  • Auckland, Auckland, New Zealand Cin7 Ltd. Full time

    Cin7 Ltd., a leading provider of Inventory Management software, is seeking a skilled Technical Support Specialist to join our team. Our company mission is to become the leading Inventory Management Software brand in the world, and we are looking for a motivated and driven individual to help us achieve this goal.The focus of the Technical Support Specialist...

  • Customer Specialist

    6 days ago


    Auckland, Auckland, New Zealand ASB Bank Full time

    ASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have an awesome opportunity for a Customer...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    About UsWe believe that everyone should be able to actively contribute to their community and thrive. We are an accredited dementia-friendly organisation, a Domestic Violence Free employer, a member of Diversity Works, and a member of the Pride Pledge.The RoleYou will be working as part of our team of 900, providing crisis support and counselling services to...


  • Auckland, Auckland, New Zealand ASB Bank Full time

    **Company Overview:**ASB Bank is committed to delivering innovative, personalized, and convenient solutions for its customers. Our Advice Centres are at the forefront of this transformation, providing a unique opportunity for talented individuals to join our team.**Job Description:**We are seeking an experienced Customer Specialist to join our friendly team...


  • Auckland, Auckland, New Zealand Presbyterian Support Northern Full time

    We are committed to providing critical health and social services across Northern New Zealand. Our team of 900 is dedicated to enabling our clients to have a better life, guided by our values of Hope, Trust & Integrity, Compassion, Partnership, and Tangata Whenua.The OpportunityAs a Lifeline Counsellor, you will work allocated shifts on a fortnightly basis...


  • Auckland, Auckland, New Zealand Sunglass Style Limited Full time

    At Sunglass Style Limited, we are committed to providing our customers with an exceptional experience. As a Hiring Customer Support Professional, you will play a critical role in achieving this goal by providing timely and effective support to our customers.About the RoleFull time permanent roleHighbrook locationCompetitive salary - we pay for...


  • Auckland, Auckland, New Zealand DSV Road GmbH Full time

    At DSV Road GmbH, we are seeking a highly skilled and passionate Customer Service Specialist to join our team in Auckland. As a key member of our logistics supply chain, you will be responsible for communicating with customers and service providers to provide information and resolve issues.The ideal candidate will have a minimum of five years of experience...