Customer Solutions Specialist
3 days ago
**Company Overview:**
ASB Bank is committed to delivering innovative, personalized, and convenient solutions for its customers. Our Advice Centres are at the forefront of this transformation, providing a unique opportunity for talented individuals to join our team.
**Job Description:**
We are seeking an experienced Customer Specialist to join our friendly team in Sylvia Park. As a Customer Specialist, you will be responsible for dealing with a broad range of banking queries and requests from customers. You will help support and educate customers on our various banking solutions and options available to them.
**Key Responsibilities:**
- Serve customers via multiple channels
- Maintain branch operations
- Educate customers on digital and self-service channels
**Requirements:**
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to learn quickly and respond effectively. Confidence in learning our offerings and asking the right questions will ensure you provide tailored solutions for customers.
**Benefits:**
- A competitive market salary
- Broad range of exclusive Staff Banking Benefits
- Health, Life, and Income Protection Insurance
- Your choice benefit
- Strong professional development opportunities
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