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Digital Service Innovation Lead

1 week ago

Dunedin, Otago, New Zealand Daimler Ag Full time

Job Description:

We are looking for a highly motivated and experienced professional to fill the role of Servicing Development Senior Specialist at Daimler AG. As a key member of our team, you will be responsible for:

  • Developing and suggesting products and services to improve customer satisfaction
  • Following up and reporting on key performance indicators (KPIs)
  • Assisting in developing service and parts campaigns
  • Managing operational service contracts and updating costs
  • Monitoring retail network performance through defined targets

Requirements:

  • Bachelor's Degree in Business Administration, Engineering, or any equivalent field
  • Familiarity with MS Office applications (Excel, Word, PowerPoint)
  • Excellent communication and interpersonal skills
  • Negotiation skills and reporting capabilities