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Delivery and Service Operations Team Member

1 week ago

Hamilton, Waikato, New Zealand Nz Post Full time

**Role Overview**

We are seeking a highly skilled and motivated individual to join our team as a Mail and Customer Service Officer. In this role, you will provide exceptional customer service, manage inquiries, and deliver an outstanding level of service to customers at our front counters and by phone.

**Responsibilities**

  • Deliver an exceptional level of service to customers at our front counters and by phone
  • Manage customer inquiries, requests, or concerns in a professional and courteous manner
  • Develop problem-solving skills through daily interactions with customers

**Requirements**

  • Be available to work on call as required Monday to Saturday
  • Hold a valid NZ Restricted drivers license or above
  • Have strong problem-solving skills, confidence in interacting with people from all backgrounds face-to-face, phone, and email