IT Operations Professional
7 days ago
The Agency For Science, Technology And Research is seeking an experienced IT Operations Professional to join its team. As a key member of our technical support group, you will be responsible for providing level 2 and level 3 support for IT services, assisting with new setups, and reviewing and implementing security and compliance measures.
About The RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional IT service and support. You will have the chance to work on a variety of projects, from installing and configuring new hardware and software to troubleshooting complex technical issues.
Key Responsibilities- Provide level 2 and level 3 support for IT services
- Assist with new setups and installations
- Review and implement security and compliance measures
- Collaborate with other teams to ensure seamless delivery of IT services
- Stay up-to-date with the latest technologies and trends in IT
- Minimum Diploma or Bachelor's degree in computer-related studies
- At least 3 to 5 years of relevant work experience
- Strong knowledge in servers and hardware technology
- Experience with open-source software packages and IT infrastructure services
- Good understanding of best practices and cybersecurity concepts
- Experience or strong knowledge in Linux system administration, scripting, storage, and security
- Experience with Virtualization and Containerization
- Knowledge in networking, firewalls, and routing
- Good interpersonal and communication skills
- Ability to work independently and as part of a team
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