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Client Success Advocate
1 week ago
We're Appetise, a fast-paced startup that's pioneering a brand-new approach to consumer insights. As our new Customer Success Manager, you'll work closely with internal teams to ensure seamless customer onboarding, adoption, and retention. Your key responsibilities will include building and nurturing strong relationships with our B2B customers, guiding them through onboarding, adoption, expansion, and renewals to maximize their value, and proactively monitoring customer health and engagement metrics to identify risks and implement strategies to reduce churn.
