Client Services Specialist
2 weeks ago
About Us
Our business is a market leader in supporting Property Management firms, Real Estate Agents, Social & Community housing providers, Property developers, and others across the greater Auckland, Northland, Coromandel, Waikato, Bay of Plenty, Hawkes Bay, Wellington, and Canterbury regions in New Zealand. We are constantly innovating and regularly launching new services.
About the Role
You will be based in our South Island Hub in Waltham, Christchurch, alongside a dedicated team who will extend your skills and encourage you to grow The role is Monday-Friday, 9am-6pm and is salary based.
We are looking for people who are…
- Professional and articulate
- Have a great work ethic, time management, and a positive attitude
- Have great attention to detail
- Honest and respectful
- Hungry to grow in both the business and yourself
- Believe in delivering outstanding client experiences
If these characteristics align with your values then this role may be a great fit for you.
Key Responsibilities Include
- Scheduling for our field team
- In/Outbound Calling
- Communicating with clients
Requirements Include
- You must be a New Zealand citizen or hold a valid work visa (If you are not in the country and approved to work, then please do not apply)
- A strong grasp of the English language
- Strong people skills
- Previous Client/Customer Service experience, ideally within a services business
- Experience in outbound and inbound calling
- Accurate data entry skills
- Experience in Microsoft Office
Ideally, you would also…
- Have previous scheduling experience.
- Have a good knowledge of New Zealand geography, with a particular emphasis on our two biggest markets- Auckland and Canterbury.
You will undergo plenty of training for the role and for the right candidate, we'll build a role around your skill set and contribution. Your success is our success and this will reflect in your remuneration over time.
If this role sounds like something you might be interested then Apply Now
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