Ambulance Operations Effectiveness Director

4 days ago


Auckland, Auckland, New Zealand Hato Hone St John Full time

Company Overview
Hato Hone St John is a leading provider of ambulance services in New Zealand, dedicated to saving lives and building strong communities. With a rich history dating back to 1885, we have a proven track record of excellence in emergency medical services.

Job Description
We are seeking an experienced leader to join our team as the Head of Ambulance Operations Effectiveness. The successful candidate will be responsible for overseeing the performance management and planning of Ambulance Operations, ensuring effective service delivery across the region.

Key Responsibilities

  • Support the achievement of contractual targets by providing evidence-based data to inform decision making.
  • Ensure Ambulance Operations meets the requirements of core contracts with ACC and Health New Zealand – Te Whatu Ora.
  • Drive medium to long-term workforce planning, operational resource allocation, and strategic planning.
  • Lead initiatives that measure, sustain, and enhance the safety and welfare of ambulance operations personnel.

Requirements

  • A minimum of five years' senior leadership experience in a health-related organization, preferably in the ambulance sector.
  • A strong understanding of health equity and the importance of delivering on obligations against the Treaty of Waitangi.
  • Proven success in managing people, performance, and resources to drive improvement and innovation.
  • Demonstrated ability to effectively influence and advocate at a senior level, with strong written and oral communication skills.


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