Tenancy Specialist

5 days ago

Tauranga, Bay of Plenty, New Zealand Ihc New Zealand Full time

About This Role

This is an exciting opportunity to make a meaningful impact on the lives of tenants and their families. As a Tenancy Relationship Manager, you will be responsible for fostering trust-based relationships and handling tenancies with care.

You will work closely with tenants and their families to understand their needs and preferences, and develop effective solutions to address any issues that may arise. You will also be responsible for ensuring property is well maintained and overseeing tenancy finalisation processes.

Your Key Responsibilities

  • Foster trust-based relationships with tenants and their families.
  • Handle tenancies with care and prioritise outstanding tenant satisfaction.
  • Actively participate in community engagement efforts to promote tenant well-being.
  • Ensure property is well maintained and oversee tenancy finalisation processes.
  • Initiate early intervention strategies for managing tenant debt.

Requirements

  • Previous experience in residential tenancy management.
  • Knowledge of relevant laws and regulations.
  • Proficiency in record-keeping, accounts management, and report generation.
  • Excellent time management and organisational abilities.
  • A clean, current full driver's license.

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