Optical Customer Service Representative

6 days ago


Hamilton, Waikato, New Zealand Luxottica Full time

What We Offer
We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Your Role
You will be responsible for providing exceptional customer service and ensuring a seamless customer experience. You will work with luxury brands such as CHANEL, Tiffany & Co., and Gucci. Your key responsibilities will include:

  • Customizing frames to meet customers' needs and preferences
  • Upselling and cross-selling opportunities to increase sales
  • Providing personalized recommendations to customers based on their style and preferences

Requirements
To be successful in this role, you will need:

  • Retail experience - optical desired but not essential
  • Strong communication skills and a quick learner
  • Pasison to help others see the beauty in life


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