Hotel Liaison

1 week ago

Auckland, Auckland, New Zealand Pro-invest Careers Full time
Hospitality Ambassador
Do you have a passion for delivering exceptional customer service? Are you a friendly and approachable individual who is always willing to go the extra mile? We're seeking a skilled and dedicated Front Desk Ambassador to join our team. In this role, you will be responsible for ensuring our guests have an exceptional experience, including welcoming and farewelling guests, coordinating luggage collection and delivery, and providing valuable information on local activities. If you're passionate about delivering world-class customer service, we want to hear from you

Key Responsibilities
- Welcome and farewell guests warmly and efficiently
- Assist with luggage collection and delivery, and coordinate guest vehicle parking as required
- Provide expert knowledge on local activities and attractions to enhance our guests' experiences
- Collaborate with other departments to ensure seamless operations and exceed guest expectations

Requirements
- Previous experience in a similar role in a hotel environment
- Passion for making genuine human connections and delivering exceptional customer service
- High energy level, attention to detail, and excellent communication skills
- Valid driver's license and ability to work flexibly

What We Offer
- Competitive salaries and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance

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