Global Customer Experience Specialist

6 days ago


Wellington, Wellington, New Zealand Orbitremit Full time
Company Overview

OrbitRemit is an innovative and fast-growing online payments company that has developed world-leading technology to enable customers to transfer funds internationally at the best possible exchange rate, for the lowest possible fee.

Job Description

We are looking for an experienced customer service guru who can provide high-quality support to our Wellington office and deliver administrative activities across various business areas. You will work directly with everyone across the company, from customer support to compliance, product, finance, and gain real insight into the business of international money transfer.

  • Processing customers' verification documents
  • Taking incoming calls, assisting with support queries, and providing technical advice where appropriate
  • Dealing with customers in a LiveChat environment
  • Providing support around the estimated time customer funds will be transferred


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