Regulatory Support Specialist

3 days ago


Auckland, Auckland, New Zealand Auckland Council Full time
About the Role:

We are seeking a highly skilled Regulatory Support Officer to join our Building Consent team. As a key member of our team, you will play a critical role in providing process support for consenting applications.

Your primary responsibilities will include:

  • Providing end-to-end support for all consenting applications in the department.
  • Ensuring the accuracy and consistency of regulatory consent data.
  • Delivering high-quality customer service to internal and external customers.

You will be responsible for handling customer inquiries and complaints related to financial disputes, invoicing, and regulatory applications.

Key Skills:
  • System savviness and adaptability.
  • Excellent communication and interpersonal skills.
  • Previous experience in administration and customer service.


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