Trade Support Specialist

2 weeks ago


Tauranga, Bay of Plenty, New Zealand Tangram Full time

As a key member of the Tangram team, you will play a vital role in delivering an exceptional customer experience in our Building Zone. We are seeking a skilled and motivated individual to join our team as a Trade Support Specialist.

About the Role:
  • Provide friendly and helpful service to customers, ensuring they receive the best possible experience.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Assist customers with their trade purchases, including loading and unloading trailers and utes.
Key Responsibilities:
  • Maintain a high level of product knowledge to ensure customers receive accurate information and advice.
  • Process customer orders efficiently and effectively, meeting deadlines and quality standards.
  • Contribute to a safe and healthy work environment by adhering to safety protocols and procedures.
Requirements:
  • A genuine passion for customer service and a commitment to delivering exceptional results.
  • Full New Zealand Driver's License and current Forklift License (desirable).
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
About Us:
  • Tangram is a leading retailer in the building and hardware industry, committed to providing outstanding customer service and support.
  • We offer a supportive and inclusive work environment, with opportunities for career development and growth.
  • Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.


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