Service Delivery Manager Leader
6 days ago
About Frontline
Frontline is a leading provider of community-based support services for adults experiencing serious and persistent mental ill health or complex support needs.
- We are seeking a dedicated Service Delivery Manager to lead and oversee the provision of high-quality, community-based support services.
- This role is essential in ensuring that our clients receive the care they require.
- Service Management & Leadership: Oversee the delivery of integrated support services and contracts, ensuring high standards of care and operational efficiency.
- Workforce Development: Recruit, develop, and retain a highly skilled, motivated, and effective team of mental health professionals and support workers.
- Health & Safety Compliance: Ensure all services and work environments align with health and safety regulations.
- Strategic Leadership: Contribute to organisational initiatives, participating in forums such as Key Event Review, Medication Review, and Smoking Cessation programmes.
- Quality & Performance Monitoring: Implement audit and corrective action plans, ensuring continuous service improvement.
- Reporting & Evaluation: Provide monthly reports on service performance, workforce engagement, and quality improvement efforts.
Benefits
- Competitive salary based on experience
- Car for work and personal use
- 5 weeks Annual Leave
- Birthday off
- Professional development opportunities to support career growth
- Workplace wellbeing initiatives such as gym membership and monthly external supervision to support your own health and work-life balance
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