Delivery Project Manager

3 days ago

Auckland, Auckland, New Zealand Fnz Full time

Key Responsibilities

The Delivery Manager will lead all aspects of assigned delivery projects within one of FNZ's Solution Centres, driving projects to deliver to agreed time and quality commitments.

This role requires strong leadership abilities, interpersonal skills, and experience in project management with a track record of successfully delivering complex projects.

Significant experience of software development delivery preferably with the financial services industry is essential.

The Delivery Manager will be responsible for managing the day-to-day activities of Analyst Testers, Analyst Developers, and other assigned team members for the project.

The role will involve liaising regularly with client engagement Project Managers and reporting directly to the Head of Delivery.

Project Management

  • Maintaining an accurate understanding of project scope, deliverables, and schedule and delivery expectations from Solution Consultants, Project Managers, and Client Directors.
  • Creating, owning, and maintaining accurate and detailed estimates of project activities and determining the most efficient project approach and resource utilisation.
  • Planning and scheduling: Creating, owning, and maintaining project schedules/plans, detailing all activities to be completed by the Solution Centre on a project.
  • Assigning responsibilities for project activities and their delivery milestones to ensure the most efficient use of resources and skill sets.
  • Identifying upfront and securing the resources (people, services, infrastructure, 3rd party) required to deliver the project and to forward plan with efficient capacity planning.
  • Project tracking: Daily monitoring of progress against project milestones and expected daily throughput, promptly reporting any deviation from plan to the Head of Delivery.

Communication and Reporting

  • Providing clear, concise, and accurate reports on project status, progress against milestones, daily velocity and burn down, issues, and risks in the agreed format and within the agreed timeframes.
  • Creating, managing, and tracking project artefacts, including but not limited to: Project development schedules, Detailed build project plans, Build scope statements, Build estimates.
  • Maintaining visibility across the team and group by encouraging communication and organising regular project team meetings.
  • Proactively communicate project status and issues and provide timely escalation where appropriate.
  • Liaising with internal departments such as IT Infrastructure, Investment Operations, and engaging in client meetings; liaising directly with the client to facilitate information exchange or remove dependencies.

Leadership and Collaboration

  • Familiar with daily scrum sessions and the role of a scrum master and employ that to help with day-to-day management of project teams of Solution Consultants, Analyst Developers, Analyst Testers, and other assigned team members.
  • Be an innovative leader by planning and delivering the project in the most efficient way.
  • Ability to elicit and interpret risks/issues/roadblocks from the team and help/co-ordinate ways to mitigate/fix these.
  • Ensuring all team members are motivated, productive, and focused on completing their assigned work activities as quickly and efficiently as possible and to agreed quality standards.
  • Actively tracks team velocity and quality as an objective measure of performance and takes proactive action to correct where appropriate.
  • Providing feedback on performance, managing poor performance promptly, and escalating to Solution Centre management as appropriate.
  • Proactively raising any potential personnel issues or delivery risk with the Project Manager and Head of Delivery.

About FNZ

FNZ is a global provider of a wealth management platform that helps financial institutions and wealth managers to deliver high-quality investment solutions to their clients.

We have over 650 financial institution partners and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

We partner with our customers to help over 20 million people from all wealth segments to invest in their future.

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