Product Development Expert
6 days ago
Job Description
The Technical Advisor will play a pivotal role in supporting product development and improvement, while analyzing customer needs and recommending solutions to any product issues. Key responsibilities include:
- UOM (Used Oil Monitoring) Management – Oversight of the UOM programme, troubleshooting issues, and training users
- Product Surveys – Conduct lubricant surveys to match products to applications and analyze competitors / product crossover
- Quality Control – Perform white oil QC checks on incoming batches, and conduct bacteria/PH testing for coolants
- Technical Support – Assist the sales team and customers with technical enquiries and maintain product selection tools
- Documentation – Maintain and create safety data sheets (SDS) and technical data sheets (TDS)
- Organization – Coordinate blending activities with external laboratories, maintain MPI renewals and creation, and reporting heat transfer results to customers
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