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Senior Service Delivery Manager

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time

Our Team

New Zealand Customs Service is a team of dedicated professionals who are passionate about delivering excellent results and making a positive impact on our community.

Job Summary

We are seeking a dynamic Principal Advisor to join our team and contribute to our mission of protecting New Zealand's border and promoting trade and tourism.

Key Responsibilities

  • Assist the Group Manager, Strategic Systems and Service Optimisation, in developing strategies and implementing systems improvement initiatives
  • Work closely with cross-functional teams and internal and external stakeholders to achieve organisational outcomes
  • Collaborate with other teams to identify and address business needs and opportunities

Requirements

  • Previous experience in a similar role, preferably in a government agency or a medium to large service delivery organisation
  • Strong analytical and problem-solving skills, with the ability to identify problems and develop solutions
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels

What We Offer

We offer a range of benefits, including:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A diverse and inclusive work environment
  • Flexible working arrangements
],