Patient Experience Manager

5 days ago


Auckland, Auckland, New Zealand Sodexo Group Full time

About the Role

In this dynamic position, you will lead a team of professionals in providing exceptional patient care through food services. Your expertise in dietetics and management will be essential in enhancing the patient experience and ensuring compliance with regulatory standards.

Key Responsibilities

  1. Oversee the Patient Dining Program, focusing on service excellence and patient satisfaction.
  2. Develop and implement strategies to improve food quality, presentation, and tray accuracy.
  3. Collaborate with healthcare professionals to design and deliver patient-centered meals.
  4. Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  5. Foster a positive work environment, promoting teamwork and employee development.


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