Patient Services Manager Lead

7 days ago


Auckland, Auckland, New Zealand Sodexo Group Full time

Role Overview

Sodexo, a global leader in providing quality services, is seeking an experienced Registered Dietitian to fill a Patient Services Manager position at Brigham & Women's Hospital, located in Boston. This renowned hospital is affiliated with Harvard Medical School and prides itself on delivering exceptional care for complex medical conditions.

In this key role, you will oversee a team of approximately 40 employees in our patient Call Center and be involved in daily patient services operations. Your responsibilities will include managing Sodexo's Patient Dining Program, conducting meal rounding inclusive of service recovery, and collaborating with clinical, food service, and interdisciplinary teams to enhance the patient experience.

Key Responsibilities:

  • Oversee Sodexo's Patient Dining Program
  • Conduct meal rounding inclusive of service recovery
  • Collaborate with clinical, food service, and interdisciplinary teams
  • Perform tray assessments to ensure food quality, presentation, and tray accuracy
  • Exceed Sodexo standards and achieve successful regulatory inspections and audits
  • Perform management functions including direct supervision of hourly associates, including employee development

What We Offer:

As a valued member of the Sodexo team, you can expect a comprehensive benefits package that includes:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

We value your skills and experience as a Registered Dietitian and look forward to welcoming you to our team.



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