Patient Experience Manager
3 days ago
About Us
Lumino is one of the largest and busiest dental practices in the country, boasting a dedicated team of 4 dentists and 4 hygienists/therapists. Our warm and fun atmosphere makes us a great place to work and visit.
Job Summary
We are seeking an experienced Dental Receptionist to join our team on a Permanent, Full-time basis. As the friendly face of our practice, you will be responsible for greeting patients, answering phone calls, and providing administrative support to our clinicians.
Key Responsibilities
- Greet patients in person and over the phone in a friendly and professional manner.
- Respond to patient emails and queries.
- Process payments and book appointments.
- Maintain accurate patient records and filing systems.
Requirements
- Previous receptionist experience is preferred, ideally within the dental industry.
- Excellent customer service and communication skills.
- Proficiency in using computer software applications.
- Experience with file keeping and data entry.
- Ability to work in a fast-paced environment.
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