Frontline Customer Experience Expert

2 weeks ago

Auckland, Auckland, New Zealand Noel Leeming Full time

Job OverviewWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll have the opportunity to work with a dynamic team, provide excellent customer service, and contribute to the success of our store.

Key ResponsibilitiesYour duties will include:

  • Assisting customers with product-related queries and issues.
  • Providing expert advice and guidance on products and services.
  • Handling customer inquiries and resolving issues in a professional and timely manner.
  • Working collaboratively with colleagues to achieve sales targets and deliver exceptional customer experiences.

RequirementsTo succeed in this role, you'll need:

  • A strong passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • A willingness to learn new systems and technologies.
  • An interest in retail and customer-facing roles.

BenefitsNoel Leeming offers a range of benefits to support your well-being and career growth, including:

  • A competitive salary package.
  • Opportunities for career progression and professional development.
  • A supportive team environment.
  • A variety of employee benefits, including access to counseling services and a birthday leave policy.

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